Q: Are you the same company as the one in Cape Town? A: No, we are not! Please read our “About Us” page to learn more about our separate entity and our company’s background.

Q: What products and services does Webprinter South Africa offer? A: Webprinter South Africa provides a comprehensive range of printing services including business cards, flyers, brochures, posters, banners, promotional items, signage, and more. Feel free to explore our website to see our complete selection.

Q: How can I place an order with Webprinter South Africa? A: Placing an order is simple! You can use our convenient online ordering system on our website or reach out to our customer support team via phone or email to assist you throughout the order process.

Q: What’s your lead time? A: Our lead time varies depending on the specific products or services you require. Generally, our turnaround time ranges from 1 to 7 days. Please keep in mind that certain products may have longer lead times due to complexity or special requirements.

Q: Can I request a custom quote for my printing needs? A: Absolutely! We understand that each project is unique. Simply provide us with the details of your project, including quantity, size, paper stock, finishing options, and any specific requirements, and we will be happy to provide you with a personalized quote.

Q: What file formats do you accept for artwork and designs? A: We accept a variety of file formats, including PDF, AI, PSD, EPS, and JPEG. To ensure the best print quality, we recommend using high-resolution files for your artwork and designs.

Q: Do you offer design services or templates? A: Yes, we have a team of experienced graphic designers who can assist you with your design needs. Additionally, we offer design templates for certain products, allowing you to customize them according to your requirements.

Q: What payment methods do you accept? A: We accept various payment methods, including credit cards, EFT (Electronic Funds Transfer), and direct bank deposits. Our website provides secure payment processing for your convenience.

Q: Can I track the status of my order? A: Absolutely! Once your order is placed and processed, we will provide you with a unique tracking number. You can use this number to monitor the progress of your order online. We also provide updates via email or phone.

Q: Do you offer delivery services? A: Yes, we offer nationwide delivery services to ensure your printed materials reach you promptly. We work with trusted courier partners to deliver your orders safely and efficiently.

Q: Can I request samples of previous work? A: Certainly! We can provide samples of our previous work upon request. This allows you to assess the quality and craftsmanship of our printing before placing your order.